Shipping policy

Shipping Methods

  • USPS Ground Advantage: Delivery typically takes 5-8 business days

Order Processing

  • Orders are typically processed and shipped within 1-2 business days of payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

  • We offer flat-rate shipping of $4.49 on all orders within the United States.

Shipping Confirmation and Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your package using the provided tracking number on our website or the carrier's website.

Please allow up to 24 hours for the tracking information to become available.

Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

Returns Due to Incorrect Address

If your order is returned to us due to an incorrect or incomplete address, you will be responsible for the reshipment costs.

Shipping Restriction

  • Some products may be subject to shipping restrictions due to regulatory or carrier limitations.
  • We reserve the right to cancel orders for products that cannot be shipped to the designated destination.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier.

Contact Information

If you have any further questions about our shipping policies, please contact our customer service at casenotcake@outlook.com.

**THESE ARE ESTIMATED DELIVERY TIMES. CASE NOT CAKE LLC IS NOT GUARANTEEING DELIVERY DATES! PLEASE NOTE THAT DELIVERY TIMES MAY VARY**